Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please use the Contact Us form.
General
FenceGripz will work with most action cameras and smartphones. Each device will require an adapter depending on your application. Below is a list of tested devices for size reference.
- Mevo Start
- GoPro Hero 9 Black
- GoPro Hero 8 Black
- GoPro Hero 7 Black
- Akaso Brave 4
- Apeman A80/87
- iPhone 11
- iPhone 11 Pro
- Samsung S9/S9+
- Samsung S20+
Yes, if you want to use your own tripod adapter you can purchase the base mount option in the store. The FenceGripz mount comes with a standard ¼-20 threaded screw.
Shipping
Most orders will be shipped same day if ordered before 3:00 PM Central Time. Orders placed after 1:00 PM Central Time on Saturday will ship on the following Monday. Orders made during a holiday or the night before will be shipped the next business day.
We offer free standard shipping on all orders. This shipping option is USPS First Class 3-5 days to most locations in the United States (USPS Estimate).
Yes, we have expedited shipping options if you need to receive your item quicker then the free standard shipping. We offer a upcharge shipping option for USPS Priority 2-3 days and Priority Express 1-2 days that will ship to most US locations. Please note that only Priority Express is guaranteed for the delivery time frame. Please visit the USPS shipping calculator to verify you can receive it in time (Use 35758 as ship from). Will ship same day if ordered before 3PM Central.
We do not currently offer overnight shipping.
FenceGripz is shipped from Madison, AL 35758
If you package was confirmed to be delivered by carrier but was not received, please contact your local post office. It doesn't happen often but sometimes they deliver it to the wrong address or mark it as delivered and will try to deliver it later in the week. We can assist whenever possible but contacting the local post office first will expedite the process.
In the case of a stolen package please file with the local authorities first before contacting FenceGripz to expedite the process.
We currently only ship within the US from this website. Canada residents can purchase through our Etsy store at Etsy-FenceGripz.